Before you book
What to expect, and what we ask of you.
•Deposits - A non refundable deposit is due upon booking. No deposit = no appointment.
•Grace Period - I do have a 15 minute grace period set in place. Anything later than the 15 minutes will cause your appointment to be canceled and will be charged the no-show fee.
•Cancellations - You can cancel your appointment up to 48hrs before your appointment, but you will lose your nonrefundable deposit. Anything within the 48hrs will cause you to pay 50% of the total of your appointment.
•Last Minute Cancellations - Cancelling within 12 hours before your appointment will be a 100% charge.
•No Shows - If you no show you will be charged 100% of your appointment total. No shows will be banned from booking unless I say anything different.
•Rescheduling - You are more than welcome to
reschedule your appointment up to 48hrs before your appointment. Anything within the 48hrs will
cause you to lose your deposit. Anything within 12hrs will be considered a last minute
cancellation and will be charged 100% of your total. Deposits can only be rolled over 1 time.
- Rescheduling
- Please give at least 2 days notice.
- Running late
- We hold your slot for 15 minutes past your start time.
- Not turning up
- 100% of the service.
- Cancelling late
- Free before that, then within 2 days, 50% of the service; within 12 hours, 100% of the service; within none, 50% of the service.
Changes, lateness and no-shows
- Rescheduling
- Please give at least 2 days notice.
- Running late
- We hold your slot for 15 minutes past your start time.
- Not turning up
- 100% of the service.
- Cancelling late
- Free before that, then within 2 days, 50% of the service; within 12 hours, 100% of the service; within none, 50% of the service.